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AI Agent Development
Autonomous AI agents that plan, act, and complete real work inside your systems.
What This Service Delivers
AI agents go beyond chatbots — they take actions: answering support tickets, qualifying leads, processing documents, and coordinating workflows. We build production-grade agents with the right guardrails, human handoffs, and evaluation loops so they are reliable enough for real business use.
View this service as...
Investment
$25,000 – $80,000
Timeline
6–16 weeks
Expected outcome
Agents that act on tools, APIs, and data — not just answer questions.
Key risks to plan for
Custom foundation-model training · 24/7 support (add Support & Maintenance) · Major scope outside agreed workflows
Autonomous execution
Agents that act on tools, APIs, and data — not just answer questions.
Your stack, integrated
Agents that work inside your CRM, helpdesk, ERP, and databases.
Human-in-the-loop
Guardrails, approval gates, and escalation paths built in by default.
Measured reliability
Evaluation harnesses and monitoring so agent quality is tracked, not assumed.
Investment & Timeline
Starting from
$25,000
Typical project range
$25,000 – $80,000
Typical timeline
6–16 weeks
What's included
- ✓ Discovery and workflow mapping
- ✓ Agent build and tool integrations
- ✓ Guardrails and evaluation
- ✓ Deployment and monitoring
What's not included
- ✕ Custom foundation-model training
- ✕ 24/7 support (add Support & Maintenance)
- ✕ Major scope outside agreed workflows
Factors affecting price
Number of workflows automatedNumber of system integrationsComplexity of guardrails and compliance requirements
What You Get
Agent architecture and workflow design
Tool/API integrations
Guardrails and human-approval flows
Evaluation and monitoring setup
Production deployment
Documentation and handover
Related Project
Sentinel SYX
Veterans faced long waits for disability-claim guidance. The claims process is complex, and applicants often did not know which evidence they needed or what their eligibility was.
Centcept built an AI-powered platform for Sentinel SYX that automates claims assistance, eligibility guidance, and case tracking. The AI walks applicants through their situation and points them to the right evidence and next steps.
Outcome
Veterans now receive personalized guidance in minutes instead of waiting months for answers. Claims support is available around the clock.
Technology
PythonTypeScriptLangChainOpenAI / AnthropicVector DBsFastAPI
Industries
Related Services
Frequently Asked Questions
What is the difference between a chatbot and an AI agent?
A chatbot answers questions. An agent takes action — it can update records, trigger workflows, draft and send messages, and call other software. See our comparison: AI agent vs chatbot.
Can agents work with our existing tools?
Yes. Most of our agents integrate with tools like Salesforce, HubSpot, Zendesk, Slack, SharePoint, and custom APIs.
How do you prevent agents from making mistakes?
Guardrails, scoped permissions, human-approval gates for high-impact actions, and continuous evaluation against a test set.
Logical Next Steps
Your Service Lifecycle
Related Resources
Related Insights
Ready to get started with ai agents?
$25,000 – $80,000 typical range · 6–16 weeks typical timeline. Book a call and we'll scope the highest-value version of this work.