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Maintenance
Care Plans That Keep Everything Running
Launch is the start, not the end. Recurring care plans keep your website, software, cloud, and AI healthy — with defined SLAs.
Website Care
Updates, backups, security, monitoring, and performance for your website.
Essential
$150/mo
Business-hours support
- Monthly updates
- Daily backups
- Uptime monitoring
- Security patches
Growth
$350/mo
Same-day response
- Everything in Essential
- Performance monitoring
- Monthly improvements
- Content updates (2 hrs)
Enterprise
$750/mo
24/7 + SLA
- Everything in Growth
- 24/7 monitoring
- Priority fixes
- Quarterly review
Software Care
Bug fixes, maintenance, monitoring, and improvements for your software.
Essential
$500/mo
Business-hours
- Bug fixes (10 hrs/mo)
- Monitoring
- Dependency updates
- Backups
Growth
$1,200/mo
Same-day
- Everything in Essential
- 40 hrs/mo
- Performance improvements
- Monthly release
Enterprise
$3,000/mo
24/7 + SLA
- Everything in Growth
- Unlimited fixes
- 24/7 monitoring
- Quarterly roadmap
Cloud Care
Infrastructure, monitoring, security, and optimization for your cloud.
Essential
$400/mo
Business-hours
- Infrastructure monitoring
- Security patches
- Backup verification
- Monthly report
Growth
$900/mo
Same-day
- Everything in Essential
- Cost optimization
- Performance tuning
- Deployment support
Enterprise
$2,000/mo
24/7 + SLA
- Everything in Growth
- 24/7 on-call
- DR drills
- Quarterly architecture review
AI Care
Model monitoring, evaluation, optimization, and cost control for AI systems.
Essential
$600/mo
Business-hours
- Model monitoring
- Cost tracking
- Monthly evaluation
- Alerting
Growth
$1,500/mo
Same-day
- Everything in Essential
- Prompt/system optimization
- Retraining support
- Monthly improvements
Enterprise
$3,500/mo
24/7 + SLA
- Everything in Growth
- 24/7 model monitoring
- Infrastructure management
- Quarterly AI review
Frequently Asked Questions
What happens if my site goes down?
Uptime monitoring alerts us immediately; Enterprise includes 24/7 response with defined SLAs.
Can you take over an existing site?
Yes — we onboard with a health check and take over updates, backups, and monitoring.
How are hours tracked?
Transparent time logging; overages are quoted before any work beyond the plan.
Can we change tiers?
Yes — up or down with 30 days notice.
Do you cover multi-cloud?
Yes — AWS, Azure, GCP, and hybrid environments.
What about cloud provider fees?
Those are billed directly by your provider; we manage the environment and keep it optimized.
Do you retrain our models?
Growth and Enterprise include retraining support and pipeline management.
How do you control AI cost?
Token and inference cost monitoring with optimization — usually the first win in an AI Care engagement.
Not sure which care plan fits?
Book a call — we'll recommend the right tier for your systems.